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Today's Date
Friday, July 31, 2015

WELCOME TO the Atlanta Public Schools Human Resources Website!
September 12, 2014

Dear APS Employees:

I am so appreciative to have the opportunity to serve the Atlanta Public Schools as the Chief Human Resources Officer.

Everyone in the department has been working diligently over the past two months to review our processes, procedures, strengths, and areas for improvement. This work, plus insights from outside studies of the district and feedback from our internal and external stakeholders, resulted in a new structure for the Human Resources (HR) Department.

During this week’s State of the Schools address, Dr. Carstarphen announced that the district and its HR Department will set a new standard for how we recruit, attract, retain, promote and support the very best talent at every single level of APS. I am excited to lead the work behind this charge and expect our district to become recognized as a world class organization that supports the recruitment and retention of outstanding employees that will enhance the district’s vision for student achievement.

What can you expect from our reorganized department?

  • A change in culture that is student-focused, customer service driven, and supportive of the organization and each other.
  • Organized people and processes that provide maximum efficiency and opportunities to excel.
  • Utilization of technology to reduce manual processes and errors.
  • Involvement by key stakeholders in decision-making and transparency through communication.

On Monday, September 15, the Office of Human Resources will be reorganized to provide improved service to schools, employees, and the community. A summary of the reorganization can be found on our website. Most notably, the HR@YourService call center is closing. The phone number 404-802-2300 and email will continue to be answered until October 31.

Instead of calling one number for the department, please use the newly-published contact list to reach the appropriate staff member directly. When in doubt, contact the front desk at 404-802-2312 or

Further, the employee benefits department has moved from HR back to Finance. Contact information for the benefits staff remain the same and is currently posted on the web site.

The HR staff and I welcome your calls, emails, and visits to the office. We continue to be located on the 3rd floor of the CLL building, and phone extensions for staff remain the same. Please send your suggestions/concerns/questions to me at Look for more updates to come as we continue to improve our department. I look forward to working with each of you as we serve the APS community.


Pamela Hall
Chief Human Resources Officer

CLICK HERE to view the Human Resources Reorganization Summary (Updated April 1, 2015)



Atlanta Public Schools is an E-Verify Employer:
E-verify Number 430203
Date of Authorization 7/12/2011

APS Fast Facts

Total APS Learning Sites 106
Student Enrollment50,253
Computer to Student Ratio 1: 2
Scholarships Offered to 2014 Graduates $100 million
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