Cluster Resource Guide
Department of Family and Children Services
Division of Family and Children Services Offers Virtual Assistance
For families in need of SNAP, Medicaid or TANF benefits, below is information to access services virtually as shared by the Division of Family and Children Services (DFCS).
Apply for Food Stamp and Medicaid Benefits
Visit: gateway.ga.gov (verification documents can also be uploaded, and case status info is available for all benefits)
Download an Application:
Electronic Benefits Transfer (EBT)
Visit: https://www.connectebt.com/gaebtclient or call 888-421-3281 for updates
Please feel free to share this information with those without internet access. They can contact the DFCS Customer Contact Center at 877-423-4746 for additional information or to request a paper application. Once completed, applications and any required verification can be mailed back to your local county DFCS office. County office locations are available online at https://dfcs.georgia.gov/locations or click here for more information: https://www.connectebt.com/gaebtclient/index.jsp.
Free Internet Through Comcast
Comcast is offering families two months of FREE INTERNET SERVICE and then service at a reduced rate, for eligible applicants.
Georgia Crisis and Access Line
Access to Crisis Services
For immediate access to routine or crisis services, please call the Georgia Crisis and Access Line (GCAL) at 1-800-715-4225. GCAL is available 24 hours a day, 7 days a week and 365 days a year to help you or someone you care for in a crisis.
Mental Health Service Providers
Simply put, United Way of Greater Atlanta’s 2-1-1 Contact Center connects families with the community-based resources they need to thrive – resources that can put food on tables, sharpen and edit resumes, keep lights on or even provide clothes after a house fire. This help is provided so that families can keep moving forward.
Those who reach out to 2-1-1 are connected to trained, bilingual Community Connection Specialists who provide information on services and referrals to programs aligned with the individual’s specific needs.
More than 3,500 programs, faith-based institutions and other organizations are listed in the 2-1-1 database. Those resources provide an average of over 46,000 people a month with the help they needed last year.
United Way’s 2-1-1 is free, confidential and available 24 hours a day, 365 days a year, in 140 different languages.