Nimbus Self-Service Portal

  • Welcome to the APS Nimbus Service Support System Information Page.

    Nimbus is our one-stop-shop for requesting and managing technology services.

    Nimbus Login

    Sign into Nimbus with your APS user name and password.
     Suggested Browsers: Chrome, Firefox and IE 11 and above


    Tips and Highlights:
    • Access the user-friendly interface
    • Reference the knowledgebase of FAQs and tutorials
    • Report issues and request new services
    Scroll down to view our catalogue of help tools and videos.
    IT Support Staff Only

    NIMBUS HELP TOOLS | Everything you need to get started.
      Navigating Nimbus

      Help Documents/Quick Start Guides
            Outlook & Email
    Access Nimbus NEW Software Self-Service Guide
    How to download software and updates
    Outlook Mailbox is full
    Navigate Through Nimbus   Register Your APS Network Password 
    How to Recover Deleted Emails
    Report an Issue   Reset Your APS Password
    Set up APS Email on iPhone and iPad      
    Request a Service or Product   Multifactor Authentication (MFA) Quick Start Guide    
    Search for a Solution
    Rate a Solution

      Computer / Printer    Lync
    Respond to a Request for More Information

    Backup Your Computer Data Join a Lync Meeting
    View the Status of Your Ticket

    Connect to a Xerox Printer Schedule a Lync Meeting
    Chat with a Service Desk Agent

    Restore Sound to a Computer    

    PLEASE NOTE | This is the first phase of the APS cloud-based support strategy. In the weeks and months ahead, we'll continue to introduce expanded services and offerings through this tool. Stay tuned.