1. Intake:

   • The complainant reports the incident via the Incident Intake Form or email.

2. Acknowledge and Protect:

   • OER acknowledges receipt to all parties and implements protective measures to ensure safety and prevent retaliation.

3. Assign:

   • The case is assigned to an investigator who develops the investigation plan.

4. Investigate:

   • The assigned investigator conducts a thorough investigation and compiles an Investigation Summary Report.

5. Review:

   • The Employee Relations Director reviews the draft report for accuracy and provides guidance.

6. 2nd Level Review:

   • Documents are submitted to senior leadership for review and approval.

7. Finalize:

   • Upon approval, the investigator finalizes the case.

8. Inform:

   • OER informs all parties of the outcomes and distributes Investigative Summary documents via Open Records protocol.

Note: Files are retained for a minimum of ten years based on legal and regulatory recommendations.