Goals, Strategies & Benchmarks

  • As IT professionals, our work aligns most clearly with three of the APS 5: Data (APS 1), Whole Child Intervention (APS 3), and Personalized Learning (APS 4). We’ve also identified a number of strategies and benchmarks under the departmental goal to: Provide consistent and reliable IT service & support.

DATA (APS 1)

  • Utilize data to drive all instructional decisions and ensure equitable outcomes for all students.

    Strategies

    Benchmarks

    Evaluation

    Funding/Amount

    Responsibility

     

    Deploy enterprise data warehouse (EDW) to consolidate data from multiple sources into useful analytical reports

     

     

    Complete deployment of EDW to all APS departments and users by Fall 2022

     

     

     

    Weekly, Monthly review of EDW reports

     

     

     

    CARES

     

    District Level: Executive Director of Information Technology, Directors Information Technology

     

     

     

    Acquire enterprise solution for e– signature and electronic forms

     

     

     

     

    Complete training and deployment by April 2022

     

     

     

    Check usage/transaction reports every quarter to monitor number of transactions

     

     

     

     

    CARES Act

    $50,000

     

    District Level: Executive Director of Procurement, Executive Director of Information Technology, Directors of Infrastructure Operations, IT Security, IT Systems Manager

     

     

     

     

     

    Data Security Control Management

     

     

     

     

    Complete process documentation and architectural design by April 2022

     

     

     

     

     

    Weekly, Monthly project reviews

     

     

     

     

     

    General Funds

     

     

    District Level: Executive Director of Information Technology, Directors of Infrastructure Operations, IT Security, Enterprise Applications, IT Systems Manager

WHOLE CHILD & INTERVENTION (APS 3)

  • Implement a Whole-Child system of supports that integrates social-emotional learning behavior, wellness, and comprehensive academic intervention plans.

    Strategies

    Benchmarks

    Evaluation

    Funding/Amount

    Responsibility

     

     

    Increase Parent Engagement in use of Securely Parent App to support student safety and student web presence

     

     

     

    30% of District Parents using the Securely Parent App by Fall of 2023

    Using Admin Console to monitor enrollment bi-weekly.

    Collaboration with Instructional Technology to communicate regularly how to enroll and use app in their monthly sessions.

     

     

     

     

    General Funds

    District Level: Executive Director of Information Technology, Directors of Infrastructure & IT Security and Network

    Director of Instructional Technology

    Provide alert notification to school counselors and other administrators identified for students that need intervention based on their internet searches using Security Parent App

    Process in place to include all need-to-know administrators of schools and district with procedures in place to intervene and support students/ parents when a set of triggers occur by Fall of 2023

    • Quarterly Cluster Meetings
    • Use of School Newsletters, Flyers, PTA session updates, Emails to provide updates, gather feedback on progress.
    • Weekly Monitor App Dashboard

     

     

     

    General Funds

    District Level: Executive Director of Information Technology, Directors of Infrastructure & IT Security and Network

    Director of Instructional Technology

PERSONALIZED LEARNING (APS 4)

  • Utilize flexible learning tools, technology integration, and targeted instruction to personalize learning for all students.

    Strategies

    Benchmarks

    Evaluation

    Funding/Amount

    Responsibility

     

     

     

    IIQ Asset Management 1 to 1 student device support

    Interface between applications for preventing teams from having to manage 2 separate systems.

    Improve ability for students to report issues with devices using systems by Summer 2022

     

     

     

     

    Weekly review of progress

     

     

     

     

    General Funds

     

    District Level: Executive Director of Information Technology, Directors of IT Support, IT Security, IT Infrastructure, IT PMO

     

     

     

    Increase WAN bandwidth to 2GB for schools that are consistently using over 90% of bandwidth

     

    Review monthly data usage reports for location trend analysis to determine upgrade priorities

    Purchase upgrades for all qualifying sites

     

    Trend analysis to identify locations using more than 90% of their current bandwidth

    Track new orders placed through completion

     

     

     

     

    E-Rate

     

     

    District Level: District Level: Executive Director of Infrastructure and Production Services, Director of Security & Network Services

  • Provide a robust infrastructure with high speeds, high availability, and reliability; maintain a knowledgeable support sys- tem; and manage a comprehensive application portfolio to support students, teachers, and staff.

    Strategies

    Benchmarks

    Evaluation

    Funding/Amount

    Responsibility

     

     

    Upgrade existing wireless infrastructure

     

     

    Receive USAC approval for funding – October 2022

    Conduct assessment by APS building

    Weekly/Monthly usage reporting

     

    E–Rate SPLOST

    $4 Million

    District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Network Manager

     

     

    Gain complete visibility of software licenses purchased, deployed, and remaining with license tracking software.

    Phase 1: Requirements Gathering by Fall 2022

    Phase 2: Software Purchase by Spring 2023

    Phase 3: Software Deployment by Summer 2024

     

     

    Monitor software deployed to track licenses purchased, deployed, and remaining.

     

     

     

    TBD

     

    District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Director of IT Security, IT Systems Manager

     

     

    Cloud Migration for VoIP phone system infrastructure

     

    Migrate current structure to cloud to upgraded VoIP phone system infrastructure by Spring 2023

     

     

    Track phone system failure rate

     

     

     

    TBD

    District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Network Manager

    Upgrade network switches to enable faster network speeds and create better responses to heavy influxes in traffic and to replace end-of-life equipment.

     

     

    Complete all locations by December 2022

    Review monthly reports on network speeds

    Review weekly reports on incident tickets opened for network issues

     

     

    SPLOST

    $8 Million

     

    District Level: Executive Director of Infrastructure and Production Services, Director of Security & Network Services

     

     

     

     

     

    Automate contractor account provisioning and access

    Phase 1: Update provisioning platform to pull users from HR system

    Phase 2: Organize user access rights based on similar responsibilities

    Phase 3: Implement role–based account provisioning

    Complete all phases by Winter 2023

    Monitor weekly incident tickets opened with Service Desk for any gaps within the automated system.

    Monthly reporting to verify all users are getting captured in automated system and validate correct permissions

     

     

     

     

     

     

    TBD

     

     

    District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure

    Operations, Director of IT Security, Identity Management Specialist

    Upgrade cabling within APS buildings for faster data speeds Complete cable upgrades by December 2022 Review monthly reports on network speeds SPLOST District Level: Executive Director of Infrastructure and Production Services, Director of Security & Network Services
    Obtain a privately owned fiber ring that connects all APS data sites Complete fiber ring by Fall 2025 Feasibility study Cost benefit analysis TBD District Level: Executive Director of Infrastructure and Production Services, Director of Security & Network Services
    Protect students, teachers, and staff from harmful content while minimizing interference with classroom learning activities by maintaining an up-to-date internet safety policy. Complete quarterly review of internet safety policies Quarterly reviews of best practice internet security policies Monthly reviews of sites trending through incident tickets Weekly reviews of harmful materials getting through policy SPLOST District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Director of IT Security & Network Services
    Strengthen vulnerability management to maintain a secure network. Complete weekly vulnerability scans Review vulnerability scan results Monthly SPLOST $8 Million District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Director of IT Security & Network Services, IT Systems Manager