- Performance and Information Technology
- Technology Plan
- Goals, Strategies & Benchmarks
Technology Plan
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Goals, Strategies & Benchmarks
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As IT professionals, our work aligns most clearly with three of the APS 5: Data (APS 1), Whole Child Intervention (APS 3), and Personalized Learning (APS 4). We’ve also identified a number of strategies and benchmarks under the departmental goal to: Provide consistent and reliable IT service & support.
DATA (APS 1)
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Utilize data to drive all instructional decisions and ensure equitable outcomes for all students.
Strategies
Benchmarks
Evaluation
Funding/Amount
Responsibility
Deploy enterprise data warehouse (EDW) to consolidate data from multiple sources into useful analytical reports
Complete deployment of EDW to all APS departments and users by Fall 2022
Weekly, Monthly review of EDW reports
CARES
District Level: Executive Director of Information Technology, Directors Information Technology
Acquire enterprise solution for e– signature and electronic forms
Complete training and deployment by April 2022
Check usage/transaction reports every quarter to monitor number of transactions
CARES Act
$50,000
District Level: Executive Director of Procurement, Executive Director of Information Technology, Directors of Infrastructure Operations, IT Security, IT Systems Manager
Data Security Control Management
Complete process documentation and architectural design by April 2022
Weekly, Monthly project reviews
General Funds
District Level: Executive Director of Information Technology, Directors of Infrastructure Operations, IT Security, Enterprise Applications, IT Systems Manager
WHOLE CHILD & INTERVENTION (APS 3)
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Implement a Whole-Child system of supports that integrates social-emotional learning behavior, wellness, and comprehensive academic intervention plans.
Strategies
Benchmarks
Evaluation
Funding/Amount
Responsibility
Increase Parent Engagement in use of Securely Parent App to support student safety and student web presence
30% of District Parents using the Securely Parent App by Fall of 2023
Using Admin Console to monitor enrollment bi-weekly.
Collaboration with Instructional Technology to communicate regularly how to enroll and use app in their monthly sessions.
General Funds
District Level: Executive Director of Information Technology, Directors of Infrastructure & IT Security and Network
Director of Instructional Technology
Provide alert notification to school counselors and other administrators identified for students that need intervention based on their internet searches using Security Parent App
Process in place to include all need-to-know administrators of schools and district with procedures in place to intervene and support students/ parents when a set of triggers occur by Fall of 2023
- Quarterly Cluster Meetings
- Use of School Newsletters, Flyers, PTA session updates, Emails to provide updates, gather feedback on progress.
- Weekly Monitor App Dashboard
General Funds
District Level: Executive Director of Information Technology, Directors of Infrastructure & IT Security and Network
Director of Instructional Technology
PERSONALIZED LEARNING (APS 4)
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Utilize flexible learning tools, technology integration, and targeted instruction to personalize learning for all students.
Strategies
Benchmarks
Evaluation
Funding/Amount
Responsibility
IIQ Asset Management – 1 to 1 student device support
Interface between applications for preventing teams from having to manage 2 separate systems.
Improve ability for students to report issues with devices using systems by Summer 2022
Weekly review of progress
General Funds
District Level: Executive Director of Information Technology, Directors of IT Support, IT Security, IT Infrastructure, IT PMO
Increase WAN bandwidth to 2GB for schools that are consistently using over 90% of bandwidth
Review monthly data usage reports for location trend analysis to determine upgrade priorities
Purchase upgrades for all qualifying sites
Trend analysis to identify locations using more than 90% of their current bandwidth
Track new orders placed through completion
E-Rate
District Level: District Level: Executive Director of Infrastructure and Production Services, Director of Security & Network Services
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Provide a robust infrastructure with high speeds, high availability, and reliability; maintain a knowledgeable support sys- tem; and manage a comprehensive application portfolio to support students, teachers, and staff.
Strategies
Benchmarks
Evaluation
Funding/Amount
Responsibility
Upgrade existing wireless infrastructure
Receive USAC approval for funding – October 2022
Conduct assessment by APS building
Weekly/Monthly usage reporting
E–Rate SPLOST
$4 Million
District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Network Manager
Gain complete visibility of software licenses purchased, deployed, and remaining with license tracking software.
Phase 1: Requirements Gathering by Fall 2022
Phase 2: Software Purchase by Spring 2023
Phase 3: Software Deployment by Summer 2024
Monitor software deployed to track licenses purchased, deployed, and remaining.
TBD
District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Director of IT Security, IT Systems Manager
Cloud Migration for VoIP phone system infrastructure
Migrate current structure to cloud to upgraded VoIP phone system infrastructure by Spring 2023
Track phone system failure rate
TBD
District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Network Manager
Upgrade network switches to enable faster network speeds and create better responses to heavy influxes in traffic and to replace end-of-life equipment.
Complete all locations by December 2022
Review monthly reports on network speeds
Review weekly reports on incident tickets opened for network issues
SPLOST
$8 Million
District Level: Executive Director of Infrastructure and Production Services, Director of Security & Network Services
Automate contractor account provisioning and access
Phase 1: Update provisioning platform to pull users from HR system
Phase 2: Organize user access rights based on similar responsibilities
Phase 3: Implement role–based account provisioning
Complete all phases by Winter 2023
Monitor weekly incident tickets opened with Service Desk for any gaps within the automated system.
Monthly reporting to verify all users are getting captured in automated system and validate correct permissions
TBD
District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure
Operations, Director of IT Security, Identity Management Specialist
Upgrade cabling within APS buildings for faster data speeds Complete cable upgrades by December 2022 Review monthly reports on network speeds SPLOST District Level: Executive Director of Infrastructure and Production Services, Director of Security & Network Services Obtain a privately owned fiber ring that connects all APS data sites Complete fiber ring by Fall 2025 Feasibility study Cost benefit analysis TBD District Level: Executive Director of Infrastructure and Production Services, Director of Security & Network Services Protect students, teachers, and staff from harmful content while minimizing interference with classroom learning activities by maintaining an up-to-date internet safety policy. Complete quarterly review of internet safety policies Quarterly reviews of best practice internet security policies Monthly reviews of sites trending through incident tickets Weekly reviews of harmful materials getting through policy SPLOST District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Director of IT Security & Network Services Strengthen vulnerability management to maintain a secure network. Complete weekly vulnerability scans Review vulnerability scan results Monthly SPLOST $8 Million District Level: Executive Director of Infrastructure and Production Services, Director of Infrastructure Operations, Director of IT Security & Network Services, IT Systems Manager