• Roles and Responsibilities of the Office of the Organizational Ombuds


    What are some of the Key Roles Played by The Office of the Ombuds?

      • Convene collaborative conversations and informal facilitation to address questions regarding district policies and procedural protocols.
      • Field concerns from students, parents, employees, and stakeholders to develop solutions as an alternative to the formal complaint process.
      • Provide resource referrals and make recommendations for collaboration and conflict resolution.
      • Serve as a confidential point of contact for discussion of stakeholder concerns and inquiries.
      • Make recommendations to district stakeholders as necessary.

    Roles Not Played by the Office of the Ombuds

      • Providing legal advice or engagement in legal proceedings.
      • Developing, amending, or establishing district policies.
      • Advocating on behalf of stakeholders, parents, students, or employees.
      • Handling employee grievances.
      • Interfering or circumventing established district policies, procedures, or protocols.


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